Policies & Procedures

To view our Business Terms and Conditions, including our Refund Policy click here, see below for any further policies.

Appeals Policy and Procedure

Assessment Policy

Assessment Retention Statement

Closure of Centre Procedure

Complaints Policy

Confidentiality Agreement

Conflict of Interest Policy

Course Completion Agreement

Extension Policy

Health & Wellbeing

Internal Quality Assurance & Moderation Policy

Malpractice & Maladministration Policy

Prevent Duty - Terrorism, Extremism & Radicalisation

Privacy Policy

Reasonable Adjustments Policy

Recognition of Prior Learning Guidance

Refunds & Cancellations Policy

Safeguarding Policy

Special Consideration Policy

Student Academic Misconduct Policy

Terms of Business

Whistleblowing Policy

What our customers say...

Feedback is very important to us. Here are some of our customer’s testimonials.

"I would like to thank you for the certificate and the outstanding provision and training provided throughout the BBE course. I was worried about my ability to complete the course via distance learning but the support and guidance by my tutor and the BBE Team was invaluable and the qualification provided me with a much better understanding for teaching first aid."
Nigel
"I would just like to say thank you to BBE for been very understanding of my situation with being deployed to the Falkland islands with the RAF. I have hit a few hurdles whilst trying to carry out the units mainly been communication and technical issues, but with Mary's help I have managed to over come most of these."
Daniel

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