Policies & Procedures

To view our Business Terms and Conditions, including our Refund Policy click here, see below for any further policies.

Appeals Policy and Procedure

Assessment Policy

Assessment Retention Statement

Closure of Centre Procedure

Complaints Policy

Confidentiality Agreement

Conflict of Interest Policy

Course Completion Agreement

Extension Policy

Health & Wellbeing

Internal Quality Assurance & Moderation Policy

Malpractice & Maladministration Policy

Prevent Duty - Terrorism, Extremism & Radicalisation

Privacy Policy

Reasonable Adjustments Policy

Refunds & Cancellations Policy

Safeguarding Policy

Special Consideration Policy

Student Academic Misconduct Policy

Terms of Business

Whistleblowing Policy

What our customers say...

Feedback is very important to us. Here are some of our customer’s testimonials.

"I would like to thank you for the certificate and the outstanding provision and training provided throughout the BBE course. I was worried about my ability to complete the course via distance learning but the support and guidance by my tutor and the BBE Team was invaluable and the qualification provided me with a much better understanding for teaching first aid."
Nigel
"I really enjoyed the course, and think it will be a great help in my role as an in-house trainer, thanks to you and all the team at BBE for the great support!"
Stacey

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