Policies & Procedures

To view our Business Terms and Conditions, including our Refund Policy click here, see below for any further policies.

Appeals Policy and Procedure

Assessment Policy

Assessment Retention Statement

Closure of Centre Procedure

Complaints Policy

Confidentiality Agreement

Conflict of Interest Policy

Course Completion Agreement

Data Protection Policy

Equality & Diversity Policy

Extension Policy

Health & Wellbeing

Internal Quality Assurance & Moderation Policy

Malpractice & Maladministration Policy

Plagiarism, Collusion & AI Misconduct Policy

Prevent Duty - Terrorism, Extremism & Radicalisation

Price Match Guarantee Policy

Privacy Policy

Reasonable Adjustments Policy

Refunds & Cancellations Policy

Safeguarding Policy

Security Policy

Special Consideration Policy

Student Academic Misconduct Policy

Terms of Business

Whistleblowing Policy

What our customers say...

Feedback is very important to us. Here are some of our customer’s testimonials.

"The induction I felt was very valuable as my tutor gave some excellent insights as to what to expect throughout the course.She guided me step by step through each Unit giving through explanations and examples. Which was very useful!I feel her guidance and support will help me to achieve my qualification. I will look forward to working with my tutor whilst I complete my qualification. She has a lot of knowledge and experience, I certainly can learn a lot from her.It was a pleasure to meet her."
Kirstie
"I really enjoyed the course, and think it will be a great help in my role as an in-house trainer, thanks to you and all the team at BBE for the great support!"
Stacey

see more testimonials