Policies & Procedures

To view our Business Terms and Conditions, including our Refund Policy click here, see below for any further policy information.

Appeals Policy and Procedure

Assessment Policy

Assessment Retention Statement

Closure of Centre Procedure

Complaints Policy

Confidentiality Agreement

Conflict of Interest Policy

Course Completion Agreement

Data Protection Policy

Equality & Diversity Policy

Extension Policy

Health & Wellbeing

Internal Quality Assurance & Moderation Policy

Malpractice & Maladministration Policy

Plagiarism, Collusion & AI Misconduct Policy

Prevent Duty - Terrorism, Extremism & Radicalisation

Price Match Guarantee Policy

Privacy Policy

Reasonable Adjustments Policy

Refunds & Cancellations Policy

Safeguarding Policy

Security Policy

Special Consideration Policy

Student Academic Misconduct Policy

Student Handbook

Terms of Business

Whistleblowing Policy

What our customers say...

Feedback is very important to us. Here are some of our customer’s testimonials.

"Great course! To be honest when I started the course, I wondered if I was out of my depth. I left school in 2000 and haven't had much formal education since. However, my tutor named Claire was brilliant from the get go. She was always on hand to answer any question and provide feedback when necessary. I felt more confident when tackling the course after a call at the beginning. To cut a long story short, She was a great help throughout and provided the necessary guidance and feedback throughout. If and when I decide to do more training, I will not hesitate to go with these guys again. As well as gaining an extra qualification, I have learned so much along the way that I can carry into my current role! "
Adam
"I've just received my QTLS, 6 months after completing my teacher training with BBE. Julie and carol were really helpful during the process. Julie completed my final observations and her feedback was lovely and encouraging. I'm really pleased to now be qualified and am thankful for this route in to teaching, allowing me to learn on the job and apply my research. Thank you"
Xenia

see more testimonials