Policies & Procedures

To view our Business Terms and Conditions, including our Refund Policy click here, see below for any further policy information.

Appeals Policy and Procedure

Assessment Policy

Assessment Retention Statement

Closure of Centre Procedure

Complaints Policy

Confidentiality Agreement

Conflict of Interest Policy

Course Completion Agreement

Data Protection Policy

Equality & Diversity Policy

Extension Policy

Health & Wellbeing

Internal Quality Assurance & Moderation Policy

Malpractice & Maladministration Policy

Plagiarism, Collusion & AI Misconduct Policy

Prevent Duty - Terrorism, Extremism & Radicalisation

Price Match Guarantee Policy

Privacy Policy

Reasonable Adjustments Policy

Refunds & Cancellations Policy

Safeguarding Policy

Security Policy

Special Consideration Policy

Student Academic Misconduct Policy

Student Handbook

Terms of Business

Whistleblowing Policy

What our customers say...

Feedback is very important to us. Here are some of our customer’s testimonials.

"So from the beginning the company itself has been transparent and clear with their communication. There has been no delays or lack of support at any point. My tutor they assigned (Michelle) was outstanding. Her level of care and support goes above and beyond any training that I have had before. The whole journey for my level 6 was smooth and enjoyable. Would highly recommend this company to anyone "
Alexander
"Great experience, my accessor was really helpful. BBE Training was easy to navigate and the advisors were also really helpful."
Kayleigh

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